Company: Boutique Health & Wellness Clinic (Private Practice)
Industry: Healthcare / Local Services
The challenge:
No one available to answer DMs after 5PMNew leads came through Instagram and web form, then went coldOne admin doing it all - front desk, follow-ups, schedulingOwner couldn’t afford to hire another full-time rep
(1. Where We Came In)
We replaced the “waiting for someone to answer” problem with a 24/7 Conversational Sales Rep powered by both text and voice AI agents, trained on the clinic’s offers, tone, objections, and policies.
This wasn’t a bot.
This was an AI-driven assistant that spoke and typed like a real human:
- Responded to every inbound message in under 90 seconds
- Handled both calls and DMs — with consistent, on-brand answers
- Qualified each prospect with adaptive, conversational logic
- Auto-booked the right service, time, and practitioner
- Followed up 7x over 10 days — even with no response
- Routed insurance, payment, or sensitive medical inquiries to staff
- Works 24/7
(2. The Result)
- 14 fully paid appointments booked in first 2 weeks
- Owner recovered 12 hours/week — no more chasing inquiries
- Response time went from 2+ hours → 73 seconds
- Revenue ROI? 7X in month one
No hiring. No burnout.
Just one seamless system — always available, always closing.
Want a Sales Rep who talks, types, and never forgets to follow up?
Let’s build one — just for your business.
Start your transformation